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National Sales Training For MedSpas and Plastic Surgeons
Terri Ross Consulting LLC

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The Questions That Could Determine The Success of Your Business

Terri Ross and her team of experts have helped hundreds of medical aesthetic businesses realize their fullest potential, building a worldwide-renowned industry reputation. Her proven-effective sales training program can help you answer questions you may or may not be asking yourself and, ultimately, grow your business exponentially.

  • Can your team overcome the “price objection?”
  • If I asked your team what your value proposition is, WHY should clients go to you vs. your competition, what would they say?
  • Do you listen to your phone calls to see how your team answers the calls? How much money is being left on the table?
  • Are you converting 70% or more of your clients into paying appointments?
  • Is your revenue consistently growing each month? Each year?
  • Would you like to generate an extra $50-$100,000 more per month?
  • Are you interested in improving the patient experience but don’t know what to do, where to start, or how to fix it?
  • Do you want to grow/expand but are unsure of which is the highest revenue-generating path to take?
  • Are your retail sales 20% of your total revenue?
  • Do you have a follow up process?

If you don’t know the answer to these questions (or if you know the answers but wish they were better), sales training with Terri Ross is your solution. Her proven methods help you build a strong, lasting relationship with your clients and help your team identify ways to grow and sustain positive results. Her dynamic, two-day onsite or virtual training and educational workshops will change the trajectory of your practice!

The Difference Between “Good” and “Great”

What does sales training do for my practice?

Sales and customer service are at the core of any successful business. The aesthetics client is smart, savvy, educated, and has a lot of choices when choosing one practice over another. To make sure they choose yours, Terri developed a comprehensive, strategic sales training program for peak performance. This proven program helps sales teams grow their plastic surgery clinics and MedSpas by up to 2800 percent!

Terri Ross
Terri Ross Consulting office

Following the Road Map to Growth

Onsite & Virtual Sales Training with Terri Ross

Investing in your team is one of the wisest investments you can make with the highest ROI!

Terri Ross is the sales training expert in the field of aesthetic medicine and plastic surgery. She has combined her wealth of experience managing and training peak performance sales teams with her real-world, proven, strategic model (that has grown plastic surgery and med spa practices by 2800%) into one dynamic, onsite or virtual training that will change the trajectory of your practice.

You have a destination for your business. Let Terri Ross be the guide to help you get there. After working with hundreds of aesthetic providers in hundreds of practices throughout her career, Terri has distilled the secrets to sales success into a proven strategy that will grow your business. During your sales training session, Terri will give your team everything they need to implement this strategy successfully, including:

  • An overview of the top sales success principles and how to apply them to your aesthetic practice
  • Strategic assessments to measure your practice’s performance in order to set goals
  • A proven 7 Steps to the Patient Experience methodology to create a warm and engaging connection with both new and existing clients
  • An understanding of the importance of your front desk team to ensure they have the skills and process to convert callers
  • Phone skills and best practices (including credentialing, your unique value proposition, and being educated on the categories of services/procedures offered)
  • The top 5 sales strategies to gain, convert, close, and retain patients so you can grow your business and revenue
  • The LAER model to recognize opportunities, ask the right questions, get to the patients emotional state of mind, diffuse objections and provide solutions to convert more patients into paying services
  • Instruction on how to create treatment plans to increase the lifetime value of patients
  • Insight into the importance of following up
  • The critical KPIs to know and measure and why they matter
  • A comprehensive 100+-page sales training manual to refer to during implementation, along with companion scripts, tip sheets and how to companion guides.

With Terri’s experience and talent in your corner, your team will be more competent, confident, efficient, effective, and engaging, which will result in better patient experiences. This creates a cycle of success powered by patient enthusiasm and loyalty.

Terri Ross

Hard Work Leads to Incredible Results

Schedule your Sales Training consultation with Terri Ross today

Investing in your team is one of the wisest investments you can make! If you could schedule or gain several more patients a day or earn an extra $50K - $100K a month, would that be worth the investment?

No matter where you are in the United States, sales training with Terri Ross can help your company change the lives of more clients and bring in more revenue. Schedule your consultation today to experience the impact Terri Ross can have on your business. Get started now to train your team to be an efficient, revenue-generating sales force!

Optimize Your Business

Terri Ross can take your business to new levels, whether you’re looking for exclusive private strategy sessions, corporate sales training, or a keynote speaker for the next major aesthetic event. Book Terri Ross today to take the first steps in giving your business the tools it needs to succeed in this incredibly competitive landscape.

Terri Ross